Terms of Service – Lesotho Flour Mills
Effective Date: 11/07/2025
These Terms of Service (“Terms”) govern how you (“Customer”, “you”) interact with Lesotho Flour Mills Ltd through WhatsApp and other business communication channels.
1. Use of WhatsApp
By contacting us on WhatsApp, you consent to:
- Receiving messages related to your inquiries, orders, or customer service
- Communication about promotions or services (if opted in)
2. Acceptable Use
You agree not to:
- Use offensive, abusive, or illegal language in communication
- Share false or misleading information
- Engage in spamming, hacking, or phishing activities
3. Order & Service Communication
All communication via WhatsApp regarding product availability, pricing, delivery, or services is subject to verification and may not be legally binding until confirmed in writing or invoice.
4. Liability
Lesotho Flour Mills shall not be liable for:
- Messages lost due to technical issues
- Delays or miscommunication outside our control (e.g., network failures)
5. Termination of Access
We reserve the right to stop communication with any user who violates these terms or abuses the platform.
6. Governing Law
These Terms are governed by the laws of Lesotho. Any disputes will be subject to the jurisdiction of Lesotho courts.
7. Contact Information
For inquiries or complaints related to these terms, contact:
Email: lesflour@lfm.co.ls
Phone: +266 22215200
